• How much does Pinnect cost? What do I get for $200?
    Base Pinnect script license costs $200. It includes all features listed on this page: http://uniprogy.com/pinnect/features/base. Also you can drastically extend Pinnect by getting add-on modules. All modules are described here: http://uniprogy.com/pinnect/features/modules.
  • Can I order add-on / extra modules later?
    Yes, you can order add-on modules anytime later.
  • At this time I am not sure which domain will be used, can I get the script and install it locally for now?
    Yes, you can do that. Simply submit some temporary licensed URL and then change it to the real URL when you will be ready to go live.
  • Can I change licensed URL?
    Yes, you can change it at any time from your account.
  • Can I use Pinnect on multiple domains / sites?
    No, Pinnect license can be used on one domain only. If you plan to run Pinnect on multiple domains you will need separate licenses for each of them. Although we do not restrict the number of installations within the same domain. For example you can have Pinnect installed on domain.com, sub.domain.com and domain.com/sub using the same license.
  • Is there any hosting that you can recommend?
    "Pinnect doesn't have any uncommon server requirements, so currently we do not recommend some particular company. You should choose the one you prefer and contact their presale support so they can check our requirements list - http://uniprogy.com/pinnect/requirements - and tell you if they are compatible or not.
  • How do you provide tech support?
    We currently have a progressive support via ticketing system with support points. Pinnect comes with free 250 points. They can be used to open 50 support tickets that are not limited in time anyhow. Whenever you have a problem you simply submit a support ticket and our team will be there to help you. Usually 50 tickets are quite enough to get used to the script and continue using it.
  • How do I get Pinnect updates?
    Pinnect comes with 1 year of free updates (access to new versions). After that you can either stick to the latest version you've got or prolong it for the next year for $75.
  • Do you provide full source code and full rights to modify?
    Yes, Pinnect includes full source code. Not a single line of our code is encrypted. You are absolutely free to modify everything.
  • Can you install the script for us?
    Yes, we will install the script on your server for free.
  • Can you customize/change the script for us?
    UniProgy developers are available for custom work from time to time so please get in touch with us to find out current position. Alternatively we can recommend a few 3rd party developers or you can post a project on our freelance forum and find appropriate person there.
  • Is Pinnect easy to customize (design, colors, logo)?
    Yes, it is fairly easy to customize. To change the logo you will only need to upload a file. As for design changes almost anything can be changed through a single CSS file. Take a look at our customers websites to see the level of customization that can be achieved.
  • How can I submit a support ticket?
    Login into your account - http://uniprogy.com/account - and click on "My Tickets" tab and then "Open a new ticket".
  • Can I use your script without any programming skills?
    Yes, sure. We will install the script for you and all you will have to do is to manage everything from admin panel.
  • Can Pinnect be used in any country?
    Yes, of course. You can add change language and regional settings.
  • How soon will I get the script after I pay?
    You will be able to login into your account and download the script immediately after the payment.
  • Is Pinnect secure?
    Pinnect is based on Yii Framework - http://yiiframework.com - which is known to be very secure.
  • If I prefer to get you install the script for me - how long does it normally take?
    Due to a high demand of this service it will take 2 business days at maximum.
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